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Legal · Last updated 11 November 2026

Cookie notice

This notice lists every cookie and browser storage item the Altivo Jets website uses and why.

1. What we use

We use a small number of cookies and browser storage items that the site needs to work, a few that remember your preferences, Google Analytics cookies that show us which pages help people plan their trips, and Google advertising cookies that let us show Altivo ads to people who have visited the site. We do not use social media trackers.

In the European Economic Area, the United Kingdom, Switzerland, Brazil and Canada, analytics and advertising cookies are set only after you choose Accept on the cookie banner. Elsewhere they are on unless you choose Decline. You can change your choice at any time with Cookie settings at the bottom of every page.

2. The full list

sb-…-auth-token
Type
Cookie, strictly necessary
What it does
Keeps you signed in to your Altivo Jets account (set by our sign-in provider, Supabase)
How long
Until you sign out, or the session expires
altivo_dev
Type
Cookie, strictly necessary
What it does
A random ID for your browser, used to apply fair-use limits to the chat and contact forms and stop abuse
How long
180 days
altivo-chat-…
Type
Session storage
What it does
Keeps your chat conversation while the tab is open
How long
Until you close the tab
altivo-theme
Type
Local storage, preference
What it does
Remembers the colour theme you chose
How long
Until you clear it
altivo-recent
Type
Local storage, preference
What it does
Remembers your recent searches on this site
How long
Until you clear it
altivo_consent
Type
Cookie, preference
What it does
Remembers whether you accepted or declined analytics and advertising cookies
How long
1 year
_ga
Type
Cookie, analytics (Google Analytics)
What it does
Tells visits from the same browser apart, so we can count visitors without knowing who they are
How long
14 months
_ga_M3LK5JM5KC
Type
Cookie, analytics (Google Analytics)
What it does
Keeps the current visit together (session count and timing)
How long
14 months
_gcl_au and Google's own advertising cookies (for example IDE)
Type
Cookie, advertising (Google)
What it does
Let Google show Altivo ads to people who visited the site and tell us which ads led to an enquiry
How long
Up to 13 months

3. Google Analytics

We use Google Analytics, loaded through Google Tag Manager, to count visits and see which pages, routes and forms are used: for example, that someone sent a quote request from a route page. We do not send your name, email, phone number or messages to Google Analytics.

With the same choice, Google may use these visits to show Altivo ads to you on other websites and apps (remarketing) and to measure which ads led to an enquiry. Google does this under its own advertising policies; you can also manage ads personalisation in your Google account at adssettings.google.com. If your browser sends a Global Privacy Control signal, we treat it as a refusal of advertising cookies.

Google Analytics is provided by Google LLC (Google Ireland Limited in the European Economic Area and Switzerland), which processes the data for us under its data processing terms. Data is kept for 14 months. When you decline, Google tags send only cookieless signals with no identifiers, as Google Consent Mode describes, and set no analytics cookies.

4. Third-party services

If the chat asks your browser to complete a security check, it is provided by Cloudflare Turnstile, which may read device and browser signals to tell people from bots. Sign in with Google loads a Google sign-in window, which uses Google's own cookies under Google's own policies.

5. How to control them

Use Cookie settings at the bottom of any page to accept or decline analytics and advertising cookies. You can also delete or block cookies and site data in your browser settings. If you block the strictly necessary cookies, signing in and the chat will not work. See our privacy policy for how we handle personal data.

Questions about this policy?

Write to us and the desk will reply by email.

We use your details only to reply. See our privacy policy.
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